This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss Sofia Moss 1 year, 11 months ago.

New store button redirects to home page

  • Hi there,

    We use the Super Store Finder plug-in at 3 locations – on each of our market-specific websites. My market-based staff can view and edit their own stores no problem, however, when they click “add new store” it redirects to the home page website, which they don’t have permission to access.

    What’s more, when I click on the “add new store” button and then use my permissions to add the store, it adds it to the home page website only and not to the market-specific website, so there is no way to add a store to the market-specific websites.

    I tried to contact you guys for support, but your “Contact Us” button also redirected me somewhere irrelevant :)

    Thanks
    Rosie

    Sofia Moss
    StaffSuper ContributorUser Level

    Hi Rosie,

    Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look

    1) url of store locator
    2) link to screenshot / description of the issue
    3) temporary WP admin access
    4) temporary FTP access (or WP File Manager plugin installed)
    5) purchase code with active support

    Cheers,
    Sofia

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