This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss Sofia Moss 2 months, 1 week ago.

StoreFinder not working after update 5.0

  • Hello, i am using SuperStoreFinder plugin on my site and for no reason the following is occurring:

    1) Stores aren’t loading
    2) Plugin can’t receive user location. (Displays: “requesting user location…” even when location is allowed).

    obs: I am using HTTPS
    obs2: I already configured Google Maps API Key (geocoding, geolocation, javascript sdk, etc)
    obs3: There’s no error in console

    Site: https://www.bozza.com/assistencias

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    Sofia Moss
    StaffSuper ContributorUser Level

    Hi there,

    Thank you for your inquiry, if you’ve just upgraded to version 5.0+, ensure that you deactivate then reactivate the plugin as well as update all add-ons (if available) to the latest version, more details available in this forum post here http://superstorefinder.net/support/forums/topic/super-store-finder-wordpress-patch-5-0-release/

    If you’re still facing issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look

    1) url of store locator
    2) link to screenshot / description of the issue
    3) temporary WP admin access
    4) temporary FTP access
    5) purchase code with active support

    Cheers,
    Sofia

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