This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss 5 years, 8 months ago.
StoreFinder not working after update 5.0
The topic ‘StoreFinder not working after update 5.0’ is closed to new replies.
This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss 5 years, 8 months ago.
Hello, i am using SuperStoreFinder plugin on my site and for no reason the following is occurring:
1) Stores aren’t loading
2) Plugin can’t receive user location. (Displays: “requesting user location…” even when location is allowed).
obs: I am using HTTPS
obs2: I already configured Google Maps API Key (geocoding, geolocation, javascript sdk, etc)
obs3: There’s no error in console
Hi there,
Thank you for your inquiry, if you’ve just upgraded to version 5.0+, ensure that you deactivate then reactivate the plugin as well as update all add-ons (if available) to the latest version, more details available in this forum post here http://superstorefinder.net/support/forums/topic/super-store-finder-wordpress-patch-5-0-release/
If you’re still facing issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
Cheers,
Sofia
The topic ‘StoreFinder not working after update 5.0’ is closed to new replies.