Page with store finder won't load

Hi,

I am installing the plugin on a website for a client. But it doesn’t seem to work. Can you tell me what is going wrong?

http://www.ferrolightdesign.com/dev/verkooppunten/

On their website now it is still working:
https://www.ferrolightdesign.com/verkooppunten/

Please help me out, the want to launch the new website this week.

Hi there,

If you’re using WP 4.5 you will need to update most of your WP plugins and theme, kindly refer to this article http://superstorefinder.net/support/knowledgebase/issues-after-upgrading-worpress-4-5/

You can try to disable all theme and plugins and only turn on the plugin to check whether it works.

All plugins are up-to-date. We use Enfold as a theme.. but it just has to work. Otherwise I bought your product for nothing. So please help me out!

Kindly send your server info via the contact form at profile page here https://codecanyon.net/user/highwarden so our technical team can assist you.

1) url of store locator
2) WP admin access
3) FTP Access

Thank you SO MUCH! I sent you the details just now. Did you receive them? I hope you can help me out.

You’re welcome, our technical team should be able to liaise with you via email.

• This reply was modified 8 years, 5 months ago by  Alex.