This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss Sofia Moss 2 years, 6 months ago.

Store pointers disappears after search.

  • lpdollard September 30, 2021 at 12:11 am

    Hello, we are facing the following problem. We have our stores points on the map. If I search in the search bar specific address, the address is shown on the map but the store points are being removed.

    Is there any way the pointers to stay layaways no matter the search ?

    Sofia Moss
    StaffSuper ContributorUser Level
    Sofia Moss September 30, 2021 at 4:22 am

    Hi there,

    Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look

    1) url of store locator
    2) link to screenshot / description of the issue
    3) temporary WP admin access
    4) temporary FTP access
    5) purchase code with active support

    Cheers,
    Sofia

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