Import No Longer GEO Locating listings

Hi there!

I’m having a bit of an issue here was wondering if anyone can help me out here. The issue is that when I import my stores which work fine they are not geo locating and hence not showing on the map but they are there in the backend.

When I did an initial import everything actually worked fine. But I was given a new list from the client and I had flushed all the stores and re-imported them again. Import went well. But unlike the first time they don’t show on my map. I thought perhaps it was my import that was an issue. So I downloaded store sample data and uploaded that. Same issue where it imports fine but doesn’t geo loacte.

Mind you if I do a listing manually it ads the marker just fine. I noticed that the import doesn’t seem to geo locate and Lat or Log.

Anyways your thoughts on this would help – let me know what assets you’d need from me to better help trobleshoot this. Here’s the URL & screenshot of stores in backend,

https://promenaid.wpengine.com/find-a-dealer/
(access – User: demo
Password: 3749b57dad2c)

Screenshot: https://ibb.co/cUiLT9

Thanks so much for the help!

Hi there,

Thanks for the details, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden/portfolio and we can open a ticket and get our tech team to have a closer look

1) url of store locator
2) link to screenshot and description of the issue
3) temporary WP admin access
4) temporary FTP Access

Cheers,
Sofia