This topic contains 3 replies, has 2 voices, and was last updated by Sofia Moss 10 months, 2 weeks ago.

Geolocation Problem

mITo May 2, 2018 at 1:59 pm
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Hello, active from the control panel geolocation and does not work on the web, the message appears that is disabled. Please your help
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Sofia Moss May 3, 2018 at 5:18 am

Hi there,

Thank you for your inquiry, as per latest Google security policy, your website will require HTTPS in order to use Geo Location, more details available in this article here https://superstorefinder.net/support/knowledgebase/geo-location-not-working-in-chrome/

If your site is already in HTTPS but facing issue, you can submit your request via the contact form here https://codecanyon.net/user/highwarden

Cheers,
Sofia

mITo May 5, 2018 at 7:09 pm

Hi, I have 3 problems

I managed to solve the geolocation by buying a ssl certificate but it does not tell me that the connection is not completely secure. Although the geolocation function works without problems

The markers do not load

I can not change the zoom from the panel

I have the template mega locator

please your help

Sofia Moss May 6, 2018 at 4:14 am

Hi there,

For support, kindly send below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you

1) url of store locator
2) temporary WP admin access
3) temporary FTP Access

Cheers,
Sofia

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