This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss Sofia Moss 1 year, 5 months ago.

Custom Marker Issue

  • User Level

    Hey Guys, I’m having trouble when I edit the custom marker on a store. When i choose a new marker, it won’t upload, it saves and when I go back to the edit screen, it is still showing the old marker.

    Any help much appreciated.

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    Sofia Moss
    StaffSuper ContributorUser Level

    Hi there,

    Thank you for your inquiry, if you’re using WP cache or similar plugins, kindly disable the plugin temporarily and clear browser cache and refresh the page. If you’re still facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and our tech team will be able to assist you.

    1) purchase code
    2) url of store locator
    3) temporary WP admin access
    4) temporary FTP access

    Cheers,
    Sofia

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