The zip code don’t work together with categories

Hello,
my problem is, when I take a zipcode in frontend and after this I select a categorie the finder doesn’t show me categories in this special area. Can you help me? My url: http://reflektorische-atemtherapie.de/therapeuten-finden/
Excuse my bad english…
Greetings from Berlin, Germany
loewi

Hi loewi,

Greetings! Hope everything is great there at Berlin, Germany.

As for the result issue, can you try to increase the radius settings at admin settings page, the result when choosing category will be based on radius being set. More info available in this knowledge base article https://superstorefinder.net/support/knowledgebase/how-to-change-distance-radius-settings/

Cheers,
Sofia

Hello Sophia,

I guess my first posting was somewhat missleading:

Two problems

a) First Problem
If I select a zip code first, and, in a second step, select a group, everything is fine. (only the relevant items are displayed)

BUT
If I select a group first, and, in a second step, select an zip-code, the selected group option is ignored and I see in the result “all” Items in the area.

b) Second problem
is there a way, to show the group someone belongs to, in the result list?

Greatings from Berlin
Loewi

Hi Loewi,

a) Firstly ensure that you’ve downloaded the latest version from Codecanyon. The result will depend on the Default Map Type set in admin settings page, if you’re facing issue, kindly send the url and location being searched and store name via the contact form here https://codecanyon.net/user/highwarden so our technical team can have a closer look.

b) As for grouping, you may need to request for customization, more info available here http://superstorefinder.net/support/knowledgebase/grouping-stores-in-super-store-finder/

Cheers,
Sofia

• This reply was modified 7 years, 10 months ago by  Sofia Moss.