This topic contains 3 replies, has 2 voices, and was last updated by Sofia Moss 7 years, 5 months ago.

Maps Not Working

DarianSS July 18, 2017 at 5:11 pm

Hello,

I recently installed super store finder, uploaded my stores, all were successfully geocoded. However when I go to my finder and try to test, no stores show up. I have tried even entering the stores exact address and still it says no stores found, search again. I have checked my google api key and everything. I’m not exactly sure what is going on.

the finder is at:

http://www.bessiesnoodleslocator.site/superstorefinder_responsive/index.php

Sofia Moss July 18, 2017 at 5:17 pm

Hi there,

Thank you for your inquiry, kindly ensure that the stores are geo coded and the lat and long values for the stores are not 0,0 and also they’re within the radius distance of the search location.

If you’re still facing issue, you can forward below details via the contact form here https://codecanyon.net/user/highwarden and our technical team will have a closer look

1) url of store locator
2) temporary admin access

Cheers,
Sofia

DarianSS July 18, 2017 at 5:30 pm

I did all of that, and still not working. I have sent a message to the support you indicated.

Sofia Moss July 19, 2017 at 7:13 am

Hi there,

Our technical team should be able to assist you via email.

Cheers,
Sofia

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