Thank you for your inquiry, if you’re facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look, you may need to provide a link to screenshot of the Placeholder store name as well for better understanding.
1) url of store locator
2) link to screenshot / description of the issue
3) purchase code with active support
Cheers,
Sofia
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