This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss Sofia Moss 7 years, 11 months ago.

CSV Import fails with error of import.php on line 31

  • User Level
    mikesway February 2, 2017 at 6:16 pm

    I’ve downloaded the Sample CSV, edited it with my store locations and then tried Importing and Geo Coding it. I received the following error:

    Warning: unlink(/site/wp-content/uploads/ssf-wp-uploads/csv/import/sample-locations.csv): No such file or directory in /site/wp-content/plugins/superstorefinder-wp/ssf-wp-admin/pages/import.php on line 31

    The stores didn’t end up being imported either.

    Any suggestions as to what the issue could be?

    Sofia Moss
    StaffSuper ContributorUser Level
    Sofia Moss February 3, 2017 at 12:16 am

    Hi there,

    If you’re facing this import issue, kindly send below details via contact form here https://codecanyon.net/user/highwarden and our technical team will have a closer look

    1) url of store locator
    2) FTP access
    3) WP Admin access

    Cheers,
    Sofia

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