This topic contains 1 reply, has 2 voices, and was last updated by Alex Alex 4 years, 11 months ago.

Can't change the custom marker

  • LeonOtto December 11, 2019 at 1:22 pm

    Hello everybody,

    I’m setting up a new homepage and got some problems with the custom markes. After I first set the marker I’m now not abel to change to another. I only can remove it…

    Does someone has an idea?

    Alex
    StaffUser Level
    Alex December 11, 2019 at 2:17 pm

    Hi there,

    Thank you for your inquiry, ensure that wp-content/uploads folder is writable recursively. Secondly, try to refresh and clear browser cache to see if the marker is updated. If you’re still facing an issue, you can provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look

    1) url of store locator
    2) link to screenshot / description of the issue
    3) temporary WP admin access
    4) temporary FTP access
    5) purchase code with active support

    Cheers,
    Alex

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