This topic contains 1 reply, has 2 voices, and was last updated by Alex Alex 6 years, 5 months ago.

Cannot upload / install add-ons for Super Store Finder for WordPress

  • motoractive July 26, 2018 at 2:56 am

    Hi guys,
    I just purchased the Multi Category Add-on for WordPress.
    Ive made sure the main plug-in is up to date but in still getting these errors;

    Warning: mkdir(): File exists in /home/euromech/public_html/wp-content/plugins/superstorefinder-wp/ssf-wp-admin/pages/Add-ons.php on line 102

    Fatal error: Class ‘ZipArchive’ not found in /home/euromech/public_html/wp-content/plugins/superstorefinder-wp/ssf-wp-admin/pages/Add-ons.php on line 134

    Any suggestions?

    Alex
    StaffUser Level
    Alex July 28, 2018 at 5:04 am

    Hi there,

    Thank you for your inquiry, ensure that you’re using the latest version of core Super Store Finder and all add-ons. Because the latest add-ons will only be compatible with the latest core version. More details available in this knowledge base article here.

    If you’re still facing issue, you can send below details via the contact form here https://codecanyon.net/user/highwarden and we can get our tech team to have a closer look

    1) url of store locator
    2) link screenshot / description of the issue
    3) temporary WP admin access
    4) temporary FTP Access

    Cheers,
    Alex

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