When someone adds their location to the store finder, I receive an email and they get entered into the database, but when I check status to approve and publish, it stays unchecked when the page is refreshed… any insight into this?
I have also tried deactivating and activating the plugin.
Kindly download and install the latest version from Codecanyon, there’s a hotfix in patch 5.7 dated Sep 9, 2019 for this related issue in some server configuration settings/version.
If you’re still facing an issue, kindly provide below details via the contact form here https://codecanyon.net/user/highwarden and we can open a ticket to get our tech team to have a closer look
1) url of store locator
2) link to screenshot / description of the issue
3) temporary WP admin access
4) temporary FTP access
5) purchase code with active support
Cheers,
Alex
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