Error 500 or 403 – Forbidden (Firewall)

  • Created:
  • / Author: Sofia Moss

Hi there,

If you’re receiving error 500 / 403 or your store locator has a spinning wheel, try to navigate to below url

www.yoursite.com/yourwpfolder/wp-content/plugins/superstorefinder-wp/ssf-wp-xml.php and check whether this url is not getting error 500 or Forbidden i.e screenshot below

forbidden

If you see this error, kindly request your hosting provider to unblock the Firewall and fix the issue for you.

Example resolution:

error500-2 error5001

If you’re a server provider, you can have a look at this article here

error500serveradmin

 

 

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