This topic contains 1 reply, has 2 voices, and was last updated by Sofia Moss Sofia Moss 2 years, 11 months ago.

Import images with CSV does not work

  • zevij-necomij May 21, 2021 at 6:32 am

    I want to import a lot of images belonging to the respective stores in one go. Done exactly what is described here “importing-images-custom-markers-using-csv/”. Replaced the import.php and used the correct CSV. Unfortunately when importing I don’t get to see the chosen image but the dummy image. What am I doing wrong?

    Sofia Moss
    StaffSuper ContributorUser Level
    Sofia Moss May 22, 2021 at 6:11 pm

    Hi there,

    Thanks for reaching out, to import images, you can refer to this knowledge base article here.

    If you’re facing issue, ensure that you follow the import troubleshooting guide such as keeping the columnn, format of CSV intact with the sample CSV as well as following the server requirements here.

    For technical assistant, you can contact our technical team via the contact form here.

    Cheers,
    Sofia

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