Just a spinning wheel

I installed the plugin after purchasing it.
I used your custom file to import just 10 locations to test the plugin with. I placed the shortcode on a page, and it is not loading.

https://www.chosenpeople.com/site/speaker/

Hi there,

Thank you for your inquiry, it seems that upon inspection there’s Error 500 Forbidden at this link https://www.chosenpeople.com/site/wp-content/plugins/superstorefinder-wp/js/ssf-wp-xml.php due to Firewall blocking.

Kindly send this link to your hosting provider so they can assist you unblock in order to make the store locator working.

Cheers,
Sofia

HellO!

I am the responsible person for our firewall, as I have a dedicated server. What exactly is being blocked? JS query?

• This reply was modified 7 years, 7 months ago by  cpminfotech.

Hi there,

It’s this link https://www.chosenpeople.com/site/wp-content/plugins/superstorefinder-wp/js/ssf-wp-xml.php

Refer to this screenshot below, you need to make the Forbidden message disappear. This is a common issue that is commonly solved by hosting provider.

You can also refer to this article for resolution

https://www.elegantthemes.com/blog/tips-tricks/how-to-fix-the-500-internal-server-error-on-your-wordpress-website